Service & Support
White Glove Service from Oryx
Need assistance? We prioritize your satisfaction and success every step of the way. Simply fill out a support request, call us, or send us an email. Our team provides coast-to-coast support during all working hours.
+1 (206) 900-8082
support@oryxdentalsoftware.com
Monday – Friday from 8am – 8pm ET
Onboarding and Training
Guarantee a smooth transition to our platform with our tailored onboarding services, including direct support, comprehensive training, and post-live assistance. You can also access our extensive knowledge base and comprehensive training materials, empowering your team with the skills and expertise needed for mastering our software’s intricacies.
Expert Guidance from Day One
From the moment you decide to switch to Oryx, our onboarding specialists are here to support you. They bring a wealth of experience and expertise, ensuring that your team understands every feature and function in Oryx. Our specialists work closely with you to tailor the onboarding process to your specific needs, making the transition as seamless as possible.
Flexible Training Options to Fit Your Needs
Our goal is to ensure your success. Prefer an intensive, week-long deep dive to get up to speed quickly? Or perhaps a more gradual approach, integrating training sessions into your lunch hours? We will work with you to create a schedule that matches your team’s availability and learning preferences.
Image and Document Conversion
Ensure security, compliance, and accessibility with our image and document conversion services, seamlessly integrating your data into Oryx.
Easy Transition
We ensure that all your important documents and images are accurately converted and seamlessly integrated into our platform from the beginning, allowing you to maintain the integrity and usability of your data.
Security and Compliance
Your data’s security and compliance are our top priorities. Our image and document conversion services adhere to the highest standards of data protection, ensuring that your information remains secure and compliant with relevant regulations.
Migrations
Transitioning to a new practice management system can be daunting, but with Oryx, you’re in capable hands. Our team creates customized conversion plans tailored to your specific needs, ensuring that your migration is seamless and efficient. Your data’s integrity is our top priority, and we implement rigorous security protocols to protect your sensitive information throughout the process. We prioritize minimal disruption to your practice, allowing you to continue focusing on patient care while we handle the complexities of the migration process.
Extensive Migration Experience
Our team boasts extensive migration experience, having successfully managed transitions from all major dental software solutions on the market. We bring this wealth of expertise to your project, ensuring that every aspect of your migration is handled with precision and care. Our goal is to set you up for success with Oryx, providing the foundation you need to thrive.
Ongoing Support
Our commitment to your success doesn’t end with the migration. We provide ongoing support to ensure that your implementation is successful. Our team is available to address any questions or concerns you may have, providing the assistance you need to make the most of Oryx.
Billing Services Support
Are you struggling with billing or finding it difficult to manage your accounts receivable (AR) due to a lack of manpower? Oryx Billing Services Support is here to help. Designed specifically for Oryx software users, the Oryx team offers the expertise and assistance you need to stabilize and optimize your billing processes.
Expert Assistance
Our experienced professionals work closely with your team to identify and address your unique AR challenges. Whether it’s managing posting, updating fee schedules, or other AR-related tasks, our team ensures everything runs smoothly.
Best Practices Training
Communication is key to our program’s success. Our team meets regularly with clients to provide updates on progress and to offer training on best practices. Our goal is to empower your team with the knowledge and skills needed to manage AR effectively.
Schedule Your Live Oryx Demo
Get a Live Customized Demo
- Gain an understanding of your needs
- Discuss how Oryx can help you
- Answer questions, touch on pricing & next steps
